As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.


Our 2021 Price Submission was centred on six key outcomes we proposed to deliver to customers in 2021-26, and the investments in our services to achieve them. It also included proposed measures for reporting our performance, so we remain accountable for fulfilling our commitments.

"Flush factor" update

Geelong's 2022 AFL Grand Final win over Sydney has landed on the bottom of Melbourne Water's flush factor table.

Enhancing Bungalook Creek in Heathmont

As part of the first stage of the ‘Enhancing Our Dandenong Creek’ program , we heard that the community wanted to see improvements to vegetation along Dandenong Creek and its tributaries.


Take action against litter

Litter is an important ecological issue impacting Melbourne’s waterways and bays. Discover how you can take action, see what others in the community are doing, or find out where to learn more.

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